Keith Kramer

As the General Manager of Harry Brown's, my role involves leading and managing our team across sales, finance, service, and administration to ensure smooth and profitable operations. I set goals, provide direction, and foster a positive work environment while developing and implementing sales strategies to meet our targets. I also oversee marketing efforts to attract customers and adjust our inventory based on market trends and customer preferences. Financial management is a key part of my job, including budgeting, forecasting, and ensuring we maintain profitability. I prioritize customer satisfaction by addressing any issues promptly and building strong relationships to encourage repeat business. Additionally, I ensure compliance with all relevant laws and regulations, maintain accurate records, and collaborate with vehicle manufacturers and other partners. My goal is to drive the dealership's growth and success, identifying new opportunities and areas for expansion.